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FAQs

 

 

Are your microsampling devices sterile?

Trajan blood microsampling devices are not sold as sterile products. However, our Harpera™ tool is sterilized using gamma irradiation and is supplied individually wrapped..

Can I evaluate your microsampling devices before purchasing?

Sample devices are available on a case-by-case basis. A Microsampling Specialist will discuss suitable device options with you during your initial project consultation. To get started, please contactneo.cs@trajanscimed.com.

Is special equipment required to process microsamples?

Dried microsamples are compatible with standard laboratory instruments such as liquid-handling workstations, LC-MS/MS, ELISA, Multi-Plex Immunoassays, and other analyzers. Our microsampling specialists can provide device-specific processing details. Please contact neo.cs@trajanscimed.com to discuss your requirements. 

What steps are needed to implement microsampling technology?

 Transitioning to microsampling begins with an initial education phase, typically lasting about four weeks, followed by evaluation and validation. The Neoteryx Microsampling Team and Technical Director will support you throughout the process:

  1. Education: Introductory phase
  2. Evaluation: Extraction, linearity, and signal-to-noise studies
  3. Validation: Method validation

See our Microsampling User Guide for details. or contact neo.cs@trajanscimed.com to discuss your specific use case.

What sample matrices are Trajan microsampling devices compatible with?

Trajan Microsampling devices are designed for the collection, storage, and transport of blood and other biological fluids, including serum, urine, tears, and saliva. We are expanding our product portfolio with the Harpera™ Microbiopsy™ Punch, which collects microsamples of skin tissue and cells for biopsy without the need for sutures or risk of scarring.

Are there any stabilizing agents on your microsampling devices?

 Our microsampling devices do not contain stabilizing agents, but the Mitra device can accommodate them. Many users have successfully applied stabilizers in their laboratories. Please contact neo.cs@trajanscimed.com to discuss your specific requirements.

Can you customize a microsampling solution for me?

 Yes, we can customize microsampling formats and collection kits to meet your requirements, including additional barcodes, custom instructions, or other project-specific details. Please contact neo.cs@trajanscimed.com to discuss available customization options. 

When will my order of microsampling products ship?

 Order fulfillment may occur from the Trajan Scientific and Medical Production Facility in Malaysia or from distribution centers in the United States, Europe, or Australia, depending on your location. While shipment lead times vary with order volume, most orders ship from Trajan Production within two weeks of receiving your purchase order. We recommend placing orders early and contacting your Microsampling Specialist to track your shipment. 

What regulatory device classifications are your microsampling devices?

Mitra® devices are CE-IVD (IVDR) certified for specimen collection, storage, and transport of blood and other biological fluids for analytical and diagnostic purposes.

They are registered IVD devices in the European Union, United Kingdom, Australia, Brazil, China, Israel, Colombia, South Africa, Canada, and with multiple Health Ministries worldwide.

In the USA, Mitra devices are supplied for research use only (RUO) to support method development and other non-diagnostic research activities. End-users and laboratories are responsible for validating Mitra devices for their intended diagnostic applications.

Harpera™ Microbiopsy™ Punch is a manual surgical device designed for specimen collection from the skin surface by healthcare professionals. It is FDA-registered for marketing in the US and is available as an investigational use only (IUO) product for performance studies outside the US.

hemaPEN® variants are CE-IVD (IVDR) devices for collecting, storing, and transporting dried blood specimens. They are registered IVD devices in the European Union, United Kingdom, Australia/New Zealand, and the USA. Outside these regions, hemaPEN is supplied for research use only (RUO).

Mitra®, VAMS® & hemaPEN® are registered trademarks owned by Trajan Scientific Australia Pty Ltd. Copyright © 2024. All rights reserved. 

Can multiple analytes be measured off one device?

 Depending on the method developed and the analytes of interest, multiple analytes can be measured with a single Mitra device. 

What components are included in your sample collection kits?

 Our standard Sample Collection Kits for Adult and Pediatric end-users include one device packed in a specimen bag (for Mitra, a pouch of drying desiccant is included), lancets, gauze, bandages, a return shipping envelope, and instructions for use. Ask your Microsampling Specialist how kits can be customized to include additional items based on your project needs. Visit the Mitra Product page to learn more. 

What forms of payment do you accept?

We offer three purchasing options. Depending on your location, you may pay by credit card in USD, purchase order (net 30 payment terms), or pro forma invoice (prepay by wire transfer). In some regions or special cases, pre-payment may be required. For payment details, please contact us.

Do you sell your microsampling products through distributors?

We sell directly to most countries, except where we partner with authorized distributors. Please visit our authorized distributors' map or contact us at neo.sales@trajanscimed.com for details on your specific country.

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